What People Are Saying About Us

Who better to help determine the value of a product than those who use it everyday?

• "Non-paying bidders had escalated into a major problem for us. The threat of negative feedback didn't scare buyers, & we were afraid of retaliation feedback diminishing our rating. We went to the eBay convention in search of a solution, & luckily we found the answer in ReliaBid. We sell over 4,000 items a month & had over 610 non-paying bidders in June, 2006 alone. By August that number was down to 450, which was over a 25% decrease for us. Over 150 additional people paid, which led to over $1500 in extra profit just for that one month; which was incredible & well beyond our expectations.

  "We typically give the buyer 7 days to pay. On the 10th day if the buyer still didn't pay; we simply sent a reminder stating that we are ReliaBid members with links to the ReliaBid shield & their policies, including the possibility of using a collection service. That alone prompted many buyers to pay, & we always had the option to file a collection against people for bigger ticket items. ReliaBid was really a big win for us."

  ~Ryan, ReliaBid ID: ALWAYSONSALE
  

• "Everything with ReliaBid has been working great--we definitely get a response when people start receiving collection letters-- [non-paying bidders] can no longer hide behind the screen. This strikes a cord with them that this is real."

  ~Adam, ReliaBid ID: SVP-MAILDIRECT
  

• "As jewelry sellers on eBay we had a very high non-paying bidder rate. Many bidders get caught up in the excitement of bidding but fail to follow through to payment. We were pleased to discover the ReliaBid program 4 months ago. In that time our NPB rate has fallen dramatically and bidders take us more seriously when we request payment. By lowering our NPB [rate] we find that ReliaBid is well worth the cost. The service also shows bidders we are serious about completing our transactions and elevates our reputation as serious sellers."

  ~Zu, ReliaBid ID: ALLEARINGS
  

• "ReliaBid is a great partner for PeSA members because non-paying bidders are a real cost for PowerSellers on eBay."

  ~Joe Cortese, Founder and Chairman of PeSA and CEO of PeSA member company NobleSpirit